THAT'S MY BARBER

Terms of Use

These Terms of Use explain the expectations for using the That’s My Barber website, booking tools, client login area, app-style experience, and related services.

Last Updated: May 13, 2026

1. Agreement to These Terms

By using this website, booking an appointment, installing or using the TMB app-style experience, accessing the client login area, or contacting That’s My Barber, you agree to these Terms of Use. If you do not agree, please do not use the website or booking tools.

2. About That’s My Barber

That’s My Barber, also referred to as “TMB,” provides barbering services, appointment booking, client communication, and related website features. The website is designed to help customers learn about services, view work, book appointments, contact TMB, and install the TMB app-style experience on supported devices.

3. Website Pages

The website includes pages such as:

4. Appointment Booking

Appointments may be booked through the website booking page. You are responsible for selecting the correct service, date, time, and contact information before confirming your appointment.

The booking page states that no payment is due when you book your appointment. Payment timing, payment methods, and any applicable fees may be handled separately or at the time of service.

5. Accurate Customer Information

When booking, you agree to provide accurate and current information, including your name, phone number, email address, and appointment details. TMB may use this information to confirm, manage, update, or communicate about your appointment.

6. Appointment Changes, Cancellations, and No-Shows

You are responsible for managing your appointment and arriving on time. If you need to cancel or reschedule, please do so as early as possible through the available booking tools or by contacting TMB.

Late arrivals, missed appointments, same-day squeeze-ins, or no-shows may be subject to the fees or policies listed on the website, booking page, or communicated by TMB. The site currently references a late/no-show appointment fee, and appointment policies may be updated as needed.

7. Service Pricing

Service pricing may be listed on the website or shown during the booking process. Prices, service availability, appointment duration, and scheduling options may change at any time. If there is a pricing or scheduling error, TMB reserves the right to correct it.

8. Squeeze-Ins and Special Requests

Same-day squeeze-ins, special timing requests, or appointments outside normal availability are not guaranteed. If available, they may involve different pricing, timing, or approval from TMB.

9. Text Message Consent

If you agree to receive appointment-related text messages, TMB may send messages connected to your booking, including confirmations, reminders, reschedule notices, cancellation updates, and service-related communication.

Message and data rates may apply. You may reply STOP to opt out or HELP for help, when supported by the messaging system. Opting out of text messages may limit TMB’s ability to send appointment reminders or updates by text.

10. Client Login and Account Use

The client login area may allow customers to access appointment information, manage bookings, or view account-related details. You are responsible for keeping your login information secure and for any activity that occurs through your account.

Client login is available here: Client Login.

11. TMB App-Style Experience

The TMB app-style experience may be installed from the website on supported devices. It is intended to provide easier access to booking, client login, barber login, and texting features. Availability and functionality may vary by device, browser, operating system, or website updates.

Install instructions are available here: Install the TMB App.

12. Website Content and Gallery

Photos, graphics, text, branding, service descriptions, and other website content belong to TMB or are used with permission. You may not copy, reuse, edit, download, distribute, or present website content as your own without permission.

13. Acceptable Use

You agree not to misuse the website, booking tools, contact forms, client login, or app-style experience.

  • Do not submit false or misleading booking information.
  • Do not attempt to access another customer’s account.
  • Do not interfere with website security or functionality.
  • Do not use the site to send spam, abusive messages, or unlawful content.
  • Do not copy or scrape website content for unauthorized use.

14. Availability of the Website

We work to keep the site, booking system, client login, and app-style experience available, but we do not guarantee uninterrupted access. The site may be unavailable due to maintenance, updates, technical issues, third-party service issues, or events outside of TMB’s control.

15. Third-Party Tools and Services

The website may rely on third-party tools for booking, messaging, hosting, analytics, security, forms, and other functionality. TMB is not responsible for interruptions, changes, or errors caused by third-party platforms, but we may work to resolve issues when they affect the customer experience.

16. No Guarantee of Specific Results

TMB aims to provide clean work, sharp detail, and a polished service experience. However, personal style preferences, hair condition, appointment timing, and requested services may affect the final result. If you have a specific request, please communicate it clearly before or during your appointment.

17. Limitation of Liability

To the fullest extent allowed by law, TMB is not liable for indirect, incidental, special, or consequential damages related to website use, booking errors, missed communications, device issues, third-party service issues, or inability to access the site or app-style experience.

18. Updates to These Terms

TMB may update these Terms of Use from time to time. Updated terms will be posted on this page with a revised “Last Updated” date. Continued use of the website or booking tools after updates means you accept the updated terms.

19. Contact

If you have questions about these Terms of Use, appointments, booking, or website access, please contact TMB through the contact page.

Contact TMB